Verify notifications are turned on in the Miotta mobile app.
From the home screen, tap the “Sidebar Menu” icon
Ensure “Push Notification” is “ON”. Ensure “Audio alerts on mobile” is “ON”.
Then check the smartphone volume control, including the mute button.
On Android devices, verify the sound status in settings, sound, volumes, Music, video, games, and other media.
Turning on app notification with Android devices: Settings, Application Manager, Miotta, tap check show notifications box.
On iOS devices, verify the sound status in settings, sounds, Ringer and Alerts.
Turning on app notification with iOS devices: Settings, Notification Center, Miotta, alert style not set to none, Sounds = “On”, Show in Notification Center = “On”, Show in Lock Screen = “On”